Unfortunately, like other sake or wine shop, not all products are available for free tastings. We understand the difficulty of choosing a bottle without being a sake expert. To assist you with this task, our online shop has detailed tasting notes, serving suggestion, food pairing information for each label.
Our online store is hosted on Shopify, one of the largest e-commerces company in the world and payment is processed through their highly secured system. We also accept direct bank transfers before shipment.
For other orders, we accept Payme, Bank Transfer, Paypal and Cash.
Delivery is free for orders above HK$500. For orders below HK$500, a delivery charge of HK$50 is applicable.
Most of our online orders is shipped by SF Express. Orders is usually shipped out within 1 or 2 business days and arrive the day after dispatch. You will receive a confirmation email after checkout and waybill number after dispatch. For details about your orders, you can email us at firstname.lastname@example.org.
Note: We do not deliver if -
1. There is no functioning lift to the 4th floor or above.
2. When Typhoon Signal #8 or the Black Rain signal is hoisted.
For nama (unpasteurised) sake and premium sake, we use a refrigerated delivery truck to ensure that the quality of your sake is not compromised. Please transfer the sake to a refrigerator as soon as possible upon receipt.
At no time will we expose our sake to intense heat or sunlight.
We are sorry, but to ensure a pleasant shopping experience for all our customers, we do not leave sake at a management office or security guard, even if it is explicitly agreed by you.
No, we do not deliver outside of Hong Kong.
For our online shop customers, your credit card details are given by you directly to Shopify or PayPal, both are one of the world's largest e-commerce company. We never see these details.
We add your email address to our newsletter system so that we can let you know about any specials or new products. You can unsubscribe using the 'unsubscribe' function on our newsletter at any time.