How much is delivery?
Delivery is free for orders above HK$500 (net price). For orders below HK$500, a delivery charge of HK$100 is applicable. Actual minimum purchase for free delivery may vary base on promotion.
When will I receive my order?
For orders through this online store, please refer to the follow chart for delivery dates. For orders received by email or phone, we will contact customers by email for delivery dates separately.
Our delivery schedule is as follows (working day defined for delivery is Monday to Friday, except public holiday):
|Order date||Delivery Date|
|Friday to Monday||Tuesday or the next working date|
|Tuesday to Thursday||Friday or the next working date|
|e.g. Friday 9:00am||Tuesday (provided it is not a public holiday)|
*If the despatch date is a public holiday, the next delivery date will be the second working day following the relevant despatch date.
- We do not deliver outside of Hong Kong or if there is no functioning lift to the 4th floor or above.?
- We do not deliver when Typhoon Signal #8 or the Black Rain signal is hoisted.
How is my sake shipped?
For nama (unpasteurised) sake and premium sake, we use a refrigerated delivery truck to ensure that the quality of your sake is not compromised. Please transfer the sake to a refrigerator as soon as possible upon receipt.
Can you leave the sake with my building management office or security guard?
We are sorry, but to ensure a pleasant shopping experience for all our customers, we do not leave sake at a management office or security guard, even if it is explicitly agreed by you.
訂購貨品滿港幣$500 (折扣後價格) 可免費送貨。港幣$500以下，運費港幣$100。